Have you all seen this? "The company has also built a large customer service operation, something most valley startups eschew in favor of user forums or third-party websites. "We put our phone number on our printed Groupons and built a huge customer service operation, manned in part with members of Chicago's improv community," Mason said in the IPO filing. That's right: It hired comedians to answer customer service complaints."…See More
Certified Facilitator of The Work of Byron Katie, improv teacher and performer, writing, keynote speaker, workshop leader. Former member of Santa Cruz, CA improv troupes The Funatics and Loose Cannon Theater.